ED Management Solutions

In our nearly ten years of emergency department management, EMC has worked with partner hospitals to significantly improved upon objective metrics of ED success while investing sizable amounts of time and resources to increase patient referral bases. Working hand-in-hand with hospital leadership, we enhance emergency medicine physician staffing, obtain ED clinical and financial goals, and increase patient throughput while delivering exceptional clinical care and patient satisfaction.

Our consultants are physicians, nurses and administrators who understand the daily challenges of operating cost-efficient, patient-focused emergency departments in a variety of clinical settings. On faculty at Harvard Medical School, our consultants are academic and clinical physicians who have hands-on experience dealing with the issues that your emergency department encounters daily.

One example of our work is found our valued client, Milton Hospital. In the 5 months since we began managing the ED, we cut the "left without being seen" rate in half (to below 1%), increased patient satisfaction to the 99th percentile (measured by Press-Ganey), and decreased patient turnaround times; all of this while growing ED patient volume by over 15%. Read more about our managed EDs.

ED Management Solutions

ED staffing solutions

ED operations consulting

Implementing Clinical Decision Units in the ED

ED needs assessment

Regulatory compliance preparation and program assessments
Staffing strategies
Informatics design and implementation
Crowding, throughput & diversion solution
Quality assurance and improvement programs
Cost reduction solutions
Risk management strategies

Facilities redesign

ED revenue cycle management

Network development

Disaster operations preparedness

Building a case for ED Management:

ED Outsourcing: Is it good for patient care? (hospitalconnect.com)
Coordinating Care Through Physician Outsourcing (Health Leaders Media)
Hospital-employed physicians may drive up costs: Click here to read an article about the high cost of hospital-employed physicians: "The push by hospitals to employ physicians risks driving up healthcare services and costs without necessarily improving quality because these providers still operate in a largely fee-for-service environment, according to a new study published ...by the Center for Studying Health System Change."